Professional OPC
Development Tools

logos

lupa

Online Forums

Technical support is provided through Support Forums below. Anybody can view them; you need to Register/Login to our site (see links in upper right corner) in order to Post questions. You do not have to be a licensed user of our product.

Please read Rules for forum posts before reporting your issue or asking a question. OPC Labs team is actively monitoring the forums, and replies as soon as possible. Various technical information can also be found in our Knowledge Base. For your convenience, we have also assembled a Frequently Asked Questions page.

Do not use the Contact page for technical issues.

  1. Forum
  3. Discussions
  5. QuickOPC-Classic in .NET
  7. Product Lifecycle, Licensing
  9. QuickOPC - Licensing - Upgrade or new license to purchase

QuickOPC - Licensing - Upgrade or new license to purchase

More
11 Jan 2016 17:13 #3742 by support
Replied by support on topic QuickOPC - Licensing - Upgrade or new license to purchase
Dear Sir,
thank you for your interest in our products.

The licenses currently sold are for QuickOPC version 5.22 to 5.3x (as stated on the purchase page). They cannot technically work with version 5.12, because the format of the license has changed in between.

Without going to relatively big hassles, we do not have ability to generate license for such old versions any more. I strongly advise you to update your code for the newest version. I will be happy to assist you in resolving the differences - they are *not* big, it should be a straightforward task to do. Just because it gives many errors during compilation does not mean it is difficult to fix...

Best regards
Zbynek Zahradnik

Please Log in or Create an account to join the conversation.

More
11 Jan 2016 16:45 #3740 by lpoyner
Replied by lpoyner on topic QuickOPC - Licensing - Upgrade or new license to purchase
Dear Support,

We recently purchased license for OPLABs QuickOPC (standard single developer + runtime free license).

We developed a plugin for importing live data off OPC DA server using OPCLABs product version 5.1.2 as a proof of concept (obviously few years ago).

We now have a customer wanting to use the plugin so we purchased license for 5.3.x. We installed License Manager manually and uploaded license for production on customers computer. The customer still only gets data for 30 minutes and we still get error that says we're on trial version.

So first question: Why does license fail?

We installed QuicOPC on development PC and tried to build app with latest version 5.3.x, and got a bunch of errors - so a lot of changes between versions. We would rather not change our code.

Second question: Is there a way to get customer up and running on version 5.1.x?

Respectfully,
Les Poyner
Software Developer III
This email address is being protected from spambots. You need JavaScript enabled to view it.
Hach Company
MyCommerce Order Number: 503780473

Please Log in or Create an account to join the conversation.

More
01 Oct 2015 09:46 #3582 by support
Replied by support on topic QuickOPC - Licensing - Upgrade or new license to purchase
If you have a license for version 5.2x, you need an upgrade in order to use version 5.3x, *unless* you are covered by an active maintenance period (in which case you are licensed to all versions released during the maintenance period).

All version upgrades are currently priced at 50% of the new license price. They can be purchased online as well, but with a discount coupon that you get after identifying your existing license to us. We need e.g. a serial number, invoice number, or your official company name and date of purchase; use the Contact Form on this site, or email to sales09(at)opclabs.com, to provide that info.

Best regards

Please Log in or Create an account to join the conversation.

More
01 Oct 2015 07:00 #3580 by s-petit@hotmail.fr
QuickOPC - Licensing - Upgrade or new license to purchase was created by s-petit@hotmail.fr
Hi,

I have 1 license for Quick OPC 5.2x (Single Developer + Runtime Free License).
To use latest version 5.34, do i have to purchase a new licence or an upgrade ?
(i didn't see upgrade prices in web site...)

Regards.

Please Log in or Create an account to join the conversation.

Moderators: support
  1. Forum
  3. Discussions
  5. QuickOPC-Classic in .NET
  7. Product Lifecycle, Licensing
  9. QuickOPC - Licensing - Upgrade or new license to purchase
Time to create page: 0.045 seconds