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excel problem

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baldassarra
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01 Apr 2022 13:15 #10765 by baldassarra

Replied by baldassarra on topic excel problem

hi
I copy the the error message. In attach there is this one.
br

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support
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31 Mar 2022 19:14 #10764 by support

Replied by support on topic excel problem

Hello.

The provided demo worksheet does not contain cells that show error diagnostics, so in its current state it is impossible to tell what is causing the error.
Troubleshooting instructions for Excel Option are here: opclabs.doc-that.com/files/onlinedocs/QuickOpc/Latest/User%2...0Option%20Troubleshooting.html

For convenience, I am attaching an updated version of the demo worksheet (zipped), with "error cells" added below the main three value cells, one for each OPC specification supported.

File Attachment:

File Name: Connectivi...Demo.zip
File Size:21 KB

With the updated worksheet, hopefully some error message will appear below the value cell.

Also note that the public demo server is not always online. Although it is not meant or licensed for that, people are commonly using it for all kind of tests, causing an overload from time to time. The customer might just have had a bad luck, temporarily.

Best regards

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baldassarra
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31 Mar 2022 17:35 #10763 by baldassarra

excel problem was created by baldassarra

hi

my end custmer bough a QUICK OPC with EXCEL OPTION license. I have a problem with sheet excel. The tags value desappear.

i noticed that in the example file "Demo Appliction" doesn't appear the OPCUA value (see photo).
Can you help me, please?.

b.r.